Privacy Policy pursuant to EU Regulation n. 679/2016 (GDPR)
On this page we describe how we collect, use, and protect your personal data when you browse our website or use our e-commerce services. We are committed to ensuring maximum transparency, security, and confidentiality in full compliance with current European regulations.
Data Controller and Contacts
The Data Controller is TRIODO service s.n.c., with registered and operational headquarters in Bari at Via Caduti di Nassirya, 45-47. For any request or to exercise your rights, you can write to us at: info@triodo.it.
Types of Data Collected
We exclusively collect common and non-sensitive personal data voluntarily provided by the user (first name, last name, phone number, postal address, and email) or automatically collected during the use of the website (such as the IP address). The use of first-party technical session cookies serves solely to identify the user and to maintain preferences (e.g., managing the shopping cart). Failure to provide the requested data may prevent the provision of services.
Method of Processing
Data processing is carried out using computer and telemetric tools, adopting appropriate security measures to prevent unauthorized access, modification, or disclosure. In addition to the Data Controller, certain authorized parties involved in the organization of the website (administrative staff, system administrators) or external partners necessary for the provision of the service (e.g., shipping couriers) may have access to the data.
Place of Processing
The processing operations connected to the web services of this site take place exclusively at our operational headquarters and at the servers of the website's service provider. Your personal data is not transferred to countries outside the European Union.
Retention Period
Data is stored for the time strictly necessary to perform the requested service or to comply with legal obligations (tax and civil law). The user can request its removal at any time.
Purposes of Processing
The data is used exclusively to complete the purchase, shipping, and billing of the ordered products, as well as to manage repairs under warranty or out of warranty. The data will never be transferred to third parties for commercial purposes. TRIODO Service s.n.c. does not perform any marketing or profiling activities.
Exercise of User Rights (Arts. 15-22 GDPR)
At any time, you can request confirmation from the Controller regarding the existence of your data, know its content, verify its accuracy, or request its integration, update, rectification, erasure, or blocking if processed in violation of the law. Requests must be sent to info@triodo.it.
Right to Lodge a Complaint
If you believe that the processing of your data violates the GDPR, you have the right to lodge a formal complaint with the National Supervisory Authority: Garante per la Protezione dei Dati Personali (Piazza Venezia n. 11 - 00187 Rome, email: protocollo@gpdp.it, website: www.garanteprivacy.it).
Changes to this Policy
The Data Controller reserves the right to update this privacy policy at any time on this page. We invite you to consult it periodically, taking as reference the date of the last modification indicated below.
Notice
Please review the terms set out above.
If you do not accept them, you will not be able to proceed with registration on the site.
date of last modification of this page: 10/11/2026
